eVA Browser Compatibility

eVA requires specific Java and application capabilities not supported by all browsers.

To insure that the system performs properly, users are only allowed to access eVA using one of the following browsers:
 

 SETTINGS:

Browser Settings

-  Enable:
  • All cookies
  • Java Virtual Machine
  • JavaScript
  • 128-bit encryption
1. Turn off all Pop-up Blockers (Tell me how IE)
2. Set Security section to "Do not save encrypted pages to disk" (Tell me how IE)
3. Set your browser to check for newer version of pages every time (Tell me how IE)
  Click here for step-by-step instructions
Firewall Settings Ports 443
 
 CERTIFIED BROWSERS:
Windows Internet Explorer 5.5 No Link Available
Windows Internet Explorer 6.0 Download IE 6.0 for Windows
Windows Netscape 7.1 Download Netscape 7.1 for Windows
Macintosh Internet Explorer 5.2.3 (Buyers only) Download IE 5.2.3 for Macintosh
Macintosh Netscape 7.1 Download Netscape 7.1 for Macintosh

 
 OTHER ALLOWED BROWSERS:
Windows Internet Explorer 7 Download IE 7
Windows Firefox Download Firefox for Windows
Macintosh Firefox Download Firefox for Macintosh
Note: Choose English for Mac OSX
 
 NEED HELP?:
Please call (866) 289-7367.  Please let the Specialist know that you are working on Internet Browser settings and please also have your browser version and operating system information available (e.g. Internet Explorer 6.0 with Windows 2000).