If you receive your eVA orders by
email then you have probably noticed that the credit card number
on PCard orders is now masked. This change was required because
eVA must comply with credit card security standards implemented
by the Credit Card industry. This standard is intended to
provide protection to both the credit card holder and the
business receiving orders.
To ensure quick compliance with these credit card controls, the
eVA service providers, CGI and Ariba, swiftly implemented the
changes to email orders and added credit card viewing controls
to your Ariba account.
How do I view Credit Card numbers
You can access the full credit card number by logging in to your
secure Ariba account. If you’re not sure how to do this, here
are some quick steps:
Click on the
“View Complete Order Detail” link in your emailed order
notification to be taken to Ariba’s login page, or visit
Enter your username and password,
then click the login button (your username will likely be the
email address used when you registered for Ariba)
If you need help with your username and/or password,
If you are not taken directly to
the order and see Ariba’s welcome screen as shown, click on the
inbox link from the left hand menu
Your inbox will display a list of
the orders that have been sent to your company. Simply click the
order number you wish to view.
The full credit card number will
display on the right side of the order under the Bill To
Each user set up in your Ariba account will need to have permission to view the full
credit card number when they login. The user that registers, the
admin user, will already have this permission by default.
When adding additional users to your Ariba account, the admin
user will need to choose if that new user will be allowed to
view the full credit card number. Click
here for steps to change
this setting for additional users.
If you are still having trouble accessing your account or
viewing the full credit card number, please contact eVA Customer
Care at 866-289-7367 or